Is Chili Piper down?

Last checked 7m ago
Current status
Chili Piper is up

No incidents right now.

Chili Piper is operational right now. Last checked 7m ago; the most recent incident resolved 42d ago.

Real-time Chili Piper status, recent outages, and incident history: pulled directly from Chili Piper's official status page at status.chilipiper.com every 5 minutes. Pingoru tracks 33 Chili Piper services and has captured 3 incidents in the last 90 days (99.90% uptime). Get email, Slack, Discord, or webhook alerts the moment Chili Piper reports a new incident, free for 3 monitors, no credit card.

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Chili Piper uptime 99.90% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 23h 53m
    Started Sep 15, 2026, 05:27 PM UTC · Resolved Sep 16, 2026, 05:20 PM UTC
    Gong
    Timeline · 3 updates
    • identified · Sep 15, 2026, 05:27 PM UTC

      We are aware of an issue with customers trying to connect to Gong in the Command Center. This should affect customers trying to connect, whether it’s their first time connecting to Gong or not. Customers who are already connected should not see any impact. Based on our findings, the resolution will require a joint effort with Gong. Gong's Support was already engaged with urgency and informed us that their Engineering Team is actively working on it. We will keep this page updated with the resolution’s progress.

    • monitoring · Sep 16, 2026, 02:36 PM UTC

      We were informed that Gong has already implemented a fix, meaning customers should be able to connect to Gong successfully in Chili Piper's Command Center. We will now monitor the results after the fix's implementation. Please email [email protected] if you still see any errors.

    • resolved · Sep 16, 2026, 05:20 PM UTC

      We received positive feedback from affected customers after Gong's team applied the fix, so we consider this resolved. Still, please email [email protected] if you notice anything unexpected.

    Latest: We received positive feedback from affected customers after Gong's team applied the fix, so we consider this resolved. Still, please email [email protected] if you notice anyt…

Incident record

Since April 2026 · Statuspage by Atlassian · 33 components checked every 5 minutes
50incidents recorded
16last 12 months
1last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Gong connectivity issues on September 15, 2026, ran for 24 hours. 5 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Chat2
  • ChiliCal2
  • ChiliCal Scheduler (Handoff)2
  • Concierge Routing2
  • Salesforce API2

Latest incidents

  • Gong connectivity issues September 15, 2026 · 24 hours · major outage

    We are aware of an issue with customers trying to connect to Gong in the Command Center. This should affect customers trying to connect, whether it’s their…

  • Issues with booking/routing affecting HubSpot customers June 22, 2026 · 28 minutes · major outage

    We are receiving multiple reports of HubSpot-based customers unable to load objects in their instances, which also affects their rule evaluation and routing.…

  • Degraded performance through Distro routing May 15, 2026 · under a minute · notice

    We are aware of potential delays while routing records through Distro in one of our environments. As a result, you may notice that Distro is not identifying…

Outage history

Past 90 days · 1 incident View full outage history →