Chargebee incident

Self-Serve Portal Intermittent Issues

Resolved on August 7, 2026, affecting Self-Serve Portal (EU).

resolved Aug 07, 2026, 03:58 PM UTC

Some users may have experienced intermittent issues managing subscriptions, invoices, or payment methods in the Self-Serve Portal. Service has been fully restored. We apologize for any inconvenience caused.

Started
Aug 07, 2026, 03:58 PM UTC
Resolved
Aug 07, 2026, 03:58 PM UTC
Duration
–
Detected by Pingoru
Aug 07, 2026, 03:58 PM UTC

Affected components

Self-Serve Portal (EU)

Update timeline

  1. resolved Aug 07, 2026, 03:58 PM UTC

    Some users may have experienced intermittent issues managing subscriptions, invoices, or payment methods in the Self-Serve Portal. Service has been fully restored. We apologize for any inconvenience caused.

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