Is Chargebee down?
Last checked 5m agoNo incidents right now.
Chargebee is operational right now. Last checked 5m ago; the most recent incident resolved 9d ago.
Real-time Chargebee status, recent outages, and incident history — pulled directly from Chargebee's official status page at https://status.chargebee.com every 5 minutes. Pingoru tracks 82 Chargebee services and has captured 18 incidents in the last 90 days (99.58% uptime). Get email, Slack, Discord, or webhook alerts the moment Chargebee reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Avalara
Timeline · 3 updates
- investigating · Jul 21, 2026, 07:52 AM UTC
We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.
- monitoring · Jul 21, 2026, 09:24 AM UTC
The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.
- resolved · Jul 21, 2026, 11:01 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- API (US)
Timeline · 1 update
- resolved · Jul 20, 2026, 01:10 PM UTC
We experienced intermittent API request timeouts in the US region between 12:38 UTC and 12:43 UTC. The issue has since been resolved, and services are operating normally.
Latest: We experienced intermittent API request timeouts in the US region between 12:38 UTC and 12:43 UTC. The issue has since been resolved, and services are operating normally.
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Timeline · 1 update
- resolved · Jul 16, 2026, 01:10 PM UTC
We experienced a delay in webhook delivery for TEST sites, and the services are functioning as expected. We apologize for any disruption this caused to your testing workflows.
Latest: We experienced a delay in webhook delivery for TEST sites, and the services are functioning as expected. We apologize for any disruption this caused to your testing workflows.
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- API (EU)
Timeline · 1 update
- resolved · Jul 16, 2026, 12:56 PM UTC
We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and services are operating normally.
Latest: We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and s…
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- Copilot Services
Timeline · 2 updates
- identified · Jun 30, 2026, 10:55 PM UTC
We are aware of an issue causing server errors to appear in the Chargebee Copilot panel within the Growth application. Users may be unable to load or interact with the Copilot interface. We have identified the issue and are working on a resolution to restore full app experience functionality. All core billing functions are completely unaffected and operating normally.
- resolved · Jul 01, 2026, 12:00 AM UTC
We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.
Latest: We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.
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See the full Chargebee outage history
8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Chargebee outage history →Or sign up free to get alerts when Chargebee breaks · 10 free monitors · No credit card
- Avalara Service Degradation ResolvedStarted Jul 21, 2026, 07:52 AM UTC · Resolved Jul 21, 2026, 11:01 AM UTC · 3h 8m
- API Service Degradation ResolvedStarted Jul 20, 2026, 01:10 PM UTC · Resolved Jul 20, 2026, 01:10 PM UTC · —
- Webhook Service Degradation ResolvedStarted Jul 16, 2026, 01:10 PM UTC · Resolved Jul 16, 2026, 01:10 PM UTC · —
- API Service Degradation ResolvedStarted Jul 16, 2026, 12:56 PM UTC · Resolved Jul 16, 2026, 12:56 PM UTC · —
- Started Jun 30, 2026, 10:55 PM UTC · Resolved Jul 01, 2026, 12:00 AM UTC · 1h 5m
- Email Service Degradation ResolvedStarted Jun 11, 2026, 11:15 PM UTC · Resolved Jun 12, 2026, 02:12 AM UTC · 2h 57m
- API Service Degradation ResolvedStarted Jun 05, 2026, 11:00 PM UTC · Resolved Jun 05, 2026, 11:00 PM UTC · —
- Started May 29, 2026, 11:40 AM UTC · Resolved May 29, 2026, 12:18 PM UTC · 38m