Chargebee incident

API Service Degradation - EU Region

Resolved after 40 minutes, affecting API (EU), on October 28, 2026.

monitoring Oct 28, 2026, 08:46 AM UTC

Services have recovered, and error rates have returned to normal. We are monitoring our systems for ongoing stability.

Started
Oct 28, 2026, 08:15 AM UTC
Resolved
Oct 28, 2026, 08:56 AM UTC
Duration
40m
Detected by Pingoru
Oct 28, 2026, 08:15 AM UTC

Affected components

API (EU)

Update timeline

  1. investigating Oct 28, 2026, 08:15 AM UTC

    We are investigating a service interruption affecting our API. We will provide updates as we progress.

  2. monitoring Oct 28, 2026, 08:46 AM UTC

    Services have recovered, and error rates have returned to normal. We are monitoring our systems for ongoing stability.

  3. resolved Oct 28, 2026, 08:56 AM UTC

    This incident has been resolved.

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