Chargebee experienced a minor incident on September 3, 2026, lasting 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 03, 2026, 07:03 PM UTC
We are investigating an issue that is preventing new users from signing up. We will provide an update as soon as we have more information.
- identified Sep 03, 2026, 07:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 03, 2026, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 07:53 PM UTC
This incident has been resolved.