Chargebee incident
Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability
Ongoing since 03:43 PM UTC, affecting Product Security.
Chargebee is aware of the recently reported PHPshell zero-day vulnerability and has completed an initial assessment of its potential impact on our services. Chargebee does not use PHP in its customer-facing workflows. Based on our assessment, this vulnerability does not affect Chargebee’s services or customer integrations, and no action is required by our customers at this time. As an additional precaution, we are verifying with our subprocessors to confirm they are unaffected and to ensure appropriate safeguards remain in place across our service ecosystem. We will continue to monitor relevant security developments and provide updates if our assessment changes. If you have any questions, please contact Chargebee Support.
Affected components
Update timeline
- monitoring Oct 22, 2026, 03:43 PM UTC
Chargebee is aware of the recently reported PHPshell zero-day vulnerability and has completed an initial assessment of its potential impact on our services. Chargebee does not use PHP in its customer-facing workflows. Based on our assessment, this vulnerability does not affect Chargebee’s services or customer integrations, and no action is required by our customers at this time. As an additional precaution, we are verifying with our subprocessors to confirm they are unaffected and to ensure appropriate safeguards remain in place across our service ecosystem. We will continue to monitor relevant security developments and provide updates if our assessment changes. If you have any questions, please contact Chargebee Support.
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