Chargebee experienced a minor incident on August 2, 2026 affecting API (US) and API (EU) and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
API (US)API (EU)API (AU)
Update timeline
- monitoring Aug 02, 2026, 06:47 AM UTC
Between 05:59 UTC and 06:01 UTC, some users may have experienced intermittent API failures in all 3 regions. The services have recovered and we are monitoring the situation for stability.
- resolved Aug 02, 2026, 06:50 AM UTC
This incident has been resolved.