Resolved after 3 hours 8 minutes, affecting Avalara, on July 21, 2026.
The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.
Affected components
Avalara
Update timeline
- investigating Jul 21, 2026, 07:52 AM UTC
We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.
- monitoring Jul 21, 2026, 09:24 AM UTC
The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.
- resolved Jul 21, 2026, 11:01 AM UTC
This incident has been resolved.
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