Chargebee is currently experiencing a critical incident affecting Email Notifications (US) and Email Notifications (EU) and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2026, 11:15 PM UTC
We are investigating an issue with our email provider that is causing delays in system notifications. Our team is working with the email provider to restore normal functionality. We will keep you posted as we progress.
- identified Jun 11, 2026, 11:30 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 11, 2026, 11:53 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 12, 2026, 12:18 AM UTC
A fix has been implemented. We are coordinating with our email provider to activate these changes and fully restore notification services.
- identified Jun 12, 2026, 12:39 AM UTC
Our team is following up with the email provider to expedite the restoration of notification services. We will keep you posted as we progress.
- identified Jun 12, 2026, 01:19 AM UTC
We are working with our email provider to expedite the resolution. We will provide another update as soon as notifications begin processing again.