Chargebee experienced a minor incident on September 17, 2026 affecting API (EU), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
API (EU)
Update timeline
- resolved Sep 17, 2026, 03:51 AM UTC
Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region, which led to failed API requests for some users. All services have fully recovered. We apologise for any disruption this may have caused.