Chargebee experienced a major incident on September 2, 2026 affecting API (US), lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
API (US)
Update timeline
- monitoring Sep 02, 2026, 01:28 PM UTC
Between 12:54 UTC and 12:57 UTC, some users may have experienced intermittent API failures in the US region. The services have recovered, and we are monitoring the situation for stability.
- resolved Sep 02, 2026, 01:35 PM UTC
This incident has been resolved.