Chargebee experienced a minor incident on September 30, 2026 affecting API (EU), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
API (EU)
Update timeline
- resolved Sep 30, 2026, 10:05 AM UTC
We experienced a brief service interruption in the EU region between 09:14 UTC and 09:20 UTC that resulted in failed API requests for some merchants. Services have recovered. We apologize for any disruption this may have caused.