Chargebee experienced a major incident on September 29, 2026 affecting API (US), lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
API (US)
Update timeline
- monitoring Sep 29, 2026, 12:35 PM UTC
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
- resolved Sep 29, 2026, 02:35 PM UTC
This incident has been resolved.