Channel.io experienced a notice incident on October 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 21, 2025, 07:27 AM UTC
수신함의 실제 상담 수와 뱃지 수가 일치하지 않거나, 수신함 검색이 동작하지 않는 일시적인 문제가 해결되었으며, 현재 서비스는 정상화되어 이용이 가능함을 안내드립니다. 서비스 이용에 불편을 드린 점 사과드립니다. We’re pleased to inform you that the temporary issue causing discrepancies between the actual number of chat in the Inbox and the badge count, as well as issues with Inbox search not working, has been resolved. The service has been fully restored and is now operating normally. We apologize for any inconvenience this may have caused.