Channel.io incident
Temporary issue detected with Kakao Talk Integration Service
Channel.io experienced a major incident on May 21, 2026 affecting 💬 Live Chat and 📞 Meet and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 21, 2026, 11:30 AM UTC
Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- monitoring May 21, 2026, 11:55 AM UTC
We have identified the cause of the current outage and have taken corrective action. We are currently monitoring the service for stabilization. We will provide you with an update as soon as we confirm the detailed cause. We apologize for any inconvenience this may have caused.
- investigating May 21, 2026, 12:08 PM UTC
Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved May 21, 2026, 01:02 PM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.