Channel.io incident

Temporary issue detected with Kakao Talk Integration Service

Major Ongoing View vendor source →

Channel.io is currently experiencing a major incident affecting 💬 Live Chat and 🔁 Integration, which began 55 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 11:30 AM UTC
Resolved
Ongoing
Duration
● 54m
Detected by Pingoru
May 21, 2026, 11:30 AM UTC

Affected components

💬 Live Chat🔁 Integration

Update timeline

  1. investigating May 21, 2026, 11:30 AM UTC

    Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

  2. monitoring May 21, 2026, 11:55 AM UTC

    We have identified the cause of the current outage and have taken corrective action. We are currently monitoring the service for stabilization. We will provide you with an update as soon as we confirm the detailed cause. We apologize for any inconvenience this may have caused.

  3. investigating May 21, 2026, 12:08 PM UTC

    Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.