ChangeNOW incident

We’re experiencing temporary delays with BTC exchanges due to a delay in the latest block on the network.

Maintenance completed on September 11, 2026, affecting Withdrawals and Deposits and 1 more.

identified Aug 27, 2026, 10:52 PM UTC

Today, between 21:45 UTC and 22:55 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block. The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Started
Aug 27, 2026, 10:45 PM UTC
Resolved
Sep 11, 2026, 05:02 AM UTC
Duration
14d 6h
Detected by Pingoru
Aug 27, 2026, 10:45 PM UTC

Affected components

WithdrawalsDepositsExchange ProcessingBitcoin (BTC)

Update timeline

  1. identified Aug 27, 2026, 10:45 PM UTC

    Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 21:45 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!

  2. identified Aug 27, 2026, 10:52 PM UTC

    Today, between 21:45 UTC and 22:55 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block. The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us. We truly apologize for any inconvenience this may have caused and appreciate your patience!

  3. resolved Sep 11, 2026, 05:02 AM UTC

    This incident has been resolved.

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