Resolved after 2 hours 48 minutes, affecting Toncoin (TON) and Gram (ex Ton/TonCoin) (TON), on October 1, 2026.
Hey! As you might remember, today, between 19:35 and 23:00 UTC, we've been experiencing some delays with recognising TON network deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Affected components
Update timeline
- investigating Oct 01, 2026, 08:13 PM UTC
Hello! Since 19:35 UTC, we've been experiencing issues with recognising TON network deposits Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
- resolved Oct 01, 2026, 11:01 PM UTC
Hey! As you might remember, today, between 19:35 and 23:00 UTC, we've been experiencing some delays with recognising TON network deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Your product runs on more than ChangeNOW
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services