ChangeNOW experienced a minor incident on September 29, 2026 affecting Withdrawals and Deposits and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 29, 2026, 06:18 PM UTC
Hello! Since 17:30 UTC, we've been experiencing some delays with processing of the BSV exchanges. This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Sep 29, 2026, 08:18 PM UTC
Hey! Just a heads-up — today, between 17:30 and 20:10 UTC, we had some delays with processing BSV exchanges. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!