ChangeNOW Outage History

From 09:40 UTC, we are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. As a result, there may be delays in updating statuses on the affected exchanges page. Once a new block is created, all deposits and exchanges will be processed as usual. You can also check up-to-date information about the BTC network by following the link: https://www.blockchain.com/btc/blocks?page=1 We will provide an additional update as soon as a new block is created.

Hello! We’re currently experiencing some temporary delays with Assethub exchanges, starting from 9:34 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the Polkadot Assethub network by checking this link: https://assethub-polkadot.subscan.io/block We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!

Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 18:55 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding! Digital Assets - Bitcoin (BTC)

Since 14:05 UTC, we're having some issues with BSC and BSC tokens payouts processing and partner rewards processing. Because of this, you might see the status stuck on "sending to you" and it won't update. The issue occurred due to a highly increased load on the payment service, which created a queue of payouts. Our tech team is on it and already working on a fix. We’ll update you as soon as we can. Thanks for hanging in there!

Hello! Since 13:40 UTC, we're having some issues with processing TRX and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

Hello! Since 15:40 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within 1 hour. Thanks for hanging in there!

Hello! Since 08:25 UTC, we're having some issues with processing SOL and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

Hello! We’re currently experiencing some temporary delays with SUI and tokens exchanges, starting from 21:53 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the SUI network by checking this link: https://suiscan.xyz/mainnet/txs/tx-blocks We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!

Hello! Unfortunately, due to the unscheduled maintenance on the side of our liquidity provider, the following SOL tokens have become temporarily unavailable for buy: aixsol, anisol, atlas, bpsol, bullsol, cudissol, daddy, fartcoin, gme, gorksol, gstsol, layer, manekisol moodengsol, nc, nos, pippin, saros, ufd, vine Our team is already working on it. We will get back to you with an update as soon as we receive any news.

Hello! Since 05:40 P.M. UTC we are experiencing delays with processing BTC exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved.

Hello! Since 13:00 UTC, we have been experiencing some delays with processing ETH and ETH tokens payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

Hello! Since 04:15 UTC, we have been experiencing some delays with processing MATIC payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

Hello! Since 10:00 UTC, we have been experiencing some delays with processing USDTBSC payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

From 01:17 UTC we are experiencing issues with exchanges processing with the following assets: CGPT,AERO,WAIBSC,RAVEERC20,ZK,BGB,PYUSDSOL,KAITO,MON,KAIA,ASSETHUB,SAFE,BGSC,USDSERC20,BRETTBASE,RVVBSC,WEETHERC20,USDCSEIEVM,USD1ERC20 The issue occurred due to unscheduled maintenance on our liquidity provider’s side. As a result, users may notice no status change on the exchange page. Our technical team is working on a solution. We will get back to you with updates as soon as possible.

Hello! Since 14:45 UTC, we've been experiencing issues with recognizing SOL and tokens deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.

Hello! Since 17:00 UTC, we have been experiencing delays in processing SEI and SEI EVM exchanges due to network outages. As a result, users may notice that the status on the exchange page is not updating. We will notify you as soon as the issue is resolved.

Hello! Since 15:07 UTC we are experiencing temporary issues with Partners Profile page access. Due to this issue, login and usage of the partner dashboard are temporarily unavailable. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.

Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 16:44 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!