ChangeNOW Outage History

Hello! Since 19:35 UTC, we've been experiencing issues with recognising TON network deposits Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.

Hello! Since 13:15 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

From 03:00 UTC we are experiencing delays with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We will get back to you with an update as soon as we get any news.

Hello! Since 11:20 UTC, we have been experiencing delays in processing ATOM exchanges due to network outage. As a result, users may notice that the status on the exchange page is not updating. We’re monitoring the situation closely and will notify you as soon as the issue is resolved.

Hello! Since 11:30 UTC, we're having some issues with processing XMR payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

Hello! Since 01:25 UTC, we've been experiencing issues with recognising Solana network deposits Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.

Hello! Today since 9:15 UTC we are experiencing issues with BNBBSC and BSC tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!

Hello! Since 11:58 UTC, we're having some issues with processing payouts on the BASE network. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

Hello! Since 17:28 UTC, we've been experiencing some issues with processing on the ATOM exchanges. This means that you might see the status stuck on 'Awaiting deposit' or 'Sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.

Hello! Today since 2:29 UTC we are experiencing issues with BSC and tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!

Hello! Since 14:26 UTC, we've been experiencing issues with recognizing user deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.

Hi everyone, Since 13:00 UTC, we’ve been seeing some temporary issues with our API. At this time, only Fixed Rate exchanges are affected — creating Fixed Rate exchanges is temporarily unavailable. Other exchange types and our API services remain operational. Our tech team is investigating and working hard on a solution. We'll provide you with an update within 30 minutes Thanks for your understanding, and we apologize for the inconvenience!

Hey! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 30 minutes.

Hey! We’re still actively working on resolving the issue and expect it to be fixed soon. We’ll provide you with the next update within 60 minutes.

Hey team! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 2 hours.

Hey team! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 3 hours.

Hey team! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 4 hours.

Hello! Today from 2:46 UTC, we are experiencing issues with ZEC payout processing. As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our tech team is on it and already working on a fix. We’ll update you as soon as we can. Thanks for hanging in there!

Hello! Since 14:30 UTC, we've been experiencing issues with exchanges processing in HOOD network. Because of this, users may see that the status stays stuck on "exchanging" instead of updating to "sending". Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.

From 05:30 UTC we are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. As a result, there may be delays in updating statuses on the affected exchanges page. Once a new block will be created, all deposits and exchanges will be processed as usual. You can also check up-to-date information about the BTC network by following the link: https://www.blockchain.com/btc/blocks?page=1 We will provide an additional update as soon as a new block will be created.

Hello! Since 10:25 UTC, we've been experiencing issues with recognizing deposits in CELO, MON and APT networks. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.

Hello! Since 10:25 UTC, we've been experiencing issues with recognizing deposits in HOOD network. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.

Hey! Today, between 10:25 and 11:20 UTC, we had some issues with recognizing HOOD and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Hello! Since 10:27 UTC, we've been experiencing issues with recognizing TON and tokens deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.

Hello team! Since 11:42 UTC, we have been experiencing some delays with processing Assethub payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

Interim update — since 11:42 UTC we have been experiencing some delays with processing payouts and deposits from Assethub. At the moment, exchanges may get stuck in the "confirming” or “sending” status. Our technical team is still investigating the root cause of the issue and working on a solution. We will keep you updated and let you know as soon as we have more information.

Hello! Since 12:20 UTC we are experiencing issues with BTC exchange processing and payouts. As a result, users may notice no status change from "confirming" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!

Hey team! Today, between 11:20 UTC UTC and 11:50 UTC, we experienced delays with processing BTC exchanges. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!