ChangeNOW incident
Some issues with processing TRX and TRC20 tokens payouts and partner rewards processing
Resolved after 1 hour 15 minutes, affecting Tether (TRC20) (USDTTRC20) and TRON (TRX), on October 23, 2026.
Today, from 07:45 to 09:10 UTC, we were experiencing delays with processing TRX and TRC20 tokens payouts and partner rewards. We are happy to announce that the problem has been successfully resolved. At the moment, the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.
Affected components
Update timeline
- investigating Oct 23, 2026, 07:55 AM UTC
Hello! Since 07:45 UTC, we're having some issues with processing TRX and TRC20 tokens payouts and partner rewards processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Oct 23, 2026, 09:11 AM UTC
Today, from 07:45 to 09:10 UTC, we were experiencing delays with processing TRX and TRC20 tokens payouts and partner rewards. We are happy to announce that the problem has been successfully resolved. At the moment, the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.
Your product runs on more than ChangeNOW
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services