ChangeNOW incident

Temporary delays in processing of _SOL exchanges

Resolved after 3 hours 3 minutes, affecting Exchange Processing and Solana (SOL), on October 10, 2026.

resolved Oct 11, 2026, 12:25 AM UTC

Hey! Today, between 21:00 and 00:20 UTC, we had some delays with processing _SOL exchanges. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Started
Oct 10, 2026, 09:22 PM UTC
Resolved
Oct 11, 2026, 12:25 AM UTC
Duration
3h 3m
Detected by Pingoru
Oct 10, 2026, 09:22 PM UTC

Affected components

Exchange ProcessingSolana (SOL)

Update timeline

  1. identified Oct 10, 2026, 09:22 PM UTC

    Hello! Since 21:00 UTC, we've been experiencing some delays with processing SOL exchanges. This means that you might see the status stuck on 'Exchanging' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.

  2. resolved Oct 11, 2026, 12:25 AM UTC

    Hey! Today, between 21:00 and 00:20 UTC, we had some delays with processing _SOL exchanges. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

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