ChangeNOW incident
We are experiencing delays with processing XMR payouts
Resolved after 1 hour 41 minutes, affecting Monero (XMR), on August 21, 2026.
Hey team! Today, between 8:40 UTC and 10:30 UTC, we experienced delays with processing XMR payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Affected components
Update timeline
- investigating Aug 21, 2026, 08:53 AM UTC
Hello team! Since 8:40 UTC, we have been experiencing some delays with processing XMR payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
- resolved Aug 21, 2026, 10:35 AM UTC
Hey team! Today, between 8:40 UTC and 10:30 UTC, we experienced delays with processing XMR payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Your product runs on more than ChangeNOW
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services