ChangeNOW incident

Some issues with processing on the XMR exchanges

Resolved after 2 hours 17 minutes, affecting Monero (XMR), on September 29, 2026.

resolved Sep 29, 2026, 07:59 PM UTC

Hey! Just a heads-up — today, between 16:30 and 19:50 UTC, we had some delays with processing XMR exchanges. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

Started
Sep 29, 2026, 05:41 PM UTC
Resolved
Sep 29, 2026, 07:59 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 29, 2026, 05:41 PM UTC

Affected components

Monero (XMR)

Update timeline

  1. identified Sep 29, 2026, 05:41 PM UTC

    Hello! Since 16:30 UTC, we've been experiencing some issues with processing on the XMR exchanges. This means that you might see the status stuck on 'exchanging' on the exchange page. The delays are related to the operation of the XMR network. Our tech team is already looking into it. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.

  2. resolved Sep 29, 2026, 07:59 PM UTC

    Hey! Just a heads-up — today, between 16:30 and 19:50 UTC, we had some delays with processing XMR exchanges. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

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