ChangeNOW incident

We are experiencing delays with processing BTC exchanges on the confirmation stage

Notice Resolved View vendor source →

ChangeNOW experienced a notice incident on April 30, 2026 affecting Deposits and Bitcoin (BTC), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 04:45 AM UTC
Resolved
Apr 30, 2026, 04:56 AM UTC
Duration
11m
Detected by Pingoru
Apr 30, 2026, 04:45 AM UTC

Affected components

DepositsBitcoin (BTC)

Update timeline

  1. investigating Apr 30, 2026, 04:45 AM UTC

    Hello! Since 4:15 UTC we are experiencing delays with processing BTC exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved. We apologize for the inconvenience caused.

  2. resolved Apr 30, 2026, 04:56 AM UTC

    Just a heads-up — today, between 04:15 and 04:55 UTC, we had some delays with processing of BTC exchanges on the confirmation stage. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!