ChangeNOW incident

We are experiencing service disruption due to our server issues

Resolved after 45 minutes, affecting Withdrawals and Deposits and 1 more, on August 11, 2026.

resolved Aug 11, 2026, 10:49 PM UTC

Hello! Between 22:00 UTC and 22:40 we have been experiencing internal services disruptions. We are happy to announce that the server issues have been resolved, and our services are now operating normally. Thank you for your patience and understanding while our technical team worked to resolve the troubles. We apologize for any inconvenience caused.

Started
Aug 11, 2026, 10:04 PM UTC
Resolved
Aug 11, 2026, 10:49 PM UTC
Duration
45m
Detected by Pingoru
Aug 11, 2026, 10:04 PM UTC

Affected components

WithdrawalsDepositsExchange Processing

Update timeline

  1. identified Aug 11, 2026, 10:04 PM UTC

    Hello! Starting from 22:00 UTC we are experiencing issues with our servers, which may affect the availability and performance of some of our services. Our technical team is investigating the issue and working to restore normal service as soon as possible. We apologize for any inconvenience caused and will provide further updates as more information becomes available.

  2. resolved Aug 11, 2026, 10:49 PM UTC

    Hello! Between 22:00 UTC and 22:40 we have been experiencing internal services disruptions. We are happy to announce that the server issues have been resolved, and our services are now operating normally. Thank you for your patience and understanding while our technical team worked to resolve the troubles. We apologize for any inconvenience caused.

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