ChangeNOW incident
We are experiencing delays with USDTTRC20 payouts processing
ChangeNOW experienced a notice incident on July 31, 2026 affecting Withdrawals and Tether (TRC20) (USDTTRC20), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2026, 09:59 PM UTC
Hello! Since 21:55 UTC, we're having some delays with USDTTRC20 payout processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- identified Jul 31, 2026, 10:02 PM UTC
Hello! Since 21:55 UTC, we're having some delays with USDTTRC20 payout processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- identified Jul 31, 2026, 10:03 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 31, 2026, 10:08 PM UTC
This incident has been resolved.