ChangeNOW incident
We are experiencing delays with exchange processing
Resolved after 2 hours 38 minutes, affecting Exchange Processing, on April 28, 2026.
Hey! Today, between 18:00 and 20:50 UTC, we experienced delays with exchange processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Affected components
Update timeline
- identified Apr 28, 2026, 06:17 PM UTC
Hello! Since 18:00 UTC, we have been experiencing delays with processing exchanges. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information. Thank you for your patience and understanding!
- resolved Apr 28, 2026, 08:55 PM UTC
Hey! Today, between 18:00 and 20:50 UTC, we experienced delays with exchange processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
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