ChangeNOW incident

We are experiencing issues with payouts processing

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on July 16, 2026 affecting Withdrawals, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 03:04 PM UTC
Resolved
Jul 16, 2026, 03:23 PM UTC
Duration
18m
Detected by Pingoru
Jul 16, 2026, 03:04 PM UTC

Affected components

Withdrawals

Update timeline

  1. investigating Jul 16, 2026, 03:04 PM UTC

    Hello! Since 15:00 UTC, we're having some issues with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!

  2. resolved Jul 16, 2026, 03:23 PM UTC

    Hey! Just a heads-up — today, between 15:00 and 15:20 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!