Resolved after 18 minutes, affecting Withdrawals, on July 16, 2026.
Hey! Just a heads-up — today, between 15:00 and 15:20 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Affected components
Update timeline
- investigating Jul 16, 2026, 03:04 PM UTC
Hello! Since 15:00 UTC, we're having some issues with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Jul 16, 2026, 03:23 PM UTC
Hey! Just a heads-up — today, between 15:00 and 15:20 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
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