ChangeNOW incident

Some issues with processing on the exchanges with ETH, TRX, BSV, NPC

ChangeNOW experienced a minor incident on July 7, 2026 affecting Bitcoin SV (BSV) and Non-Playable Coin (NPC) and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started: Jul 07, 2026, 05:57 PM UTC
Resolved: Jul 07, 2026, 06:36 PM UTC
Duration: 39m
Detected by Pingoru: Jul 07, 2026, 05:57 PM UTC

Affected components

Bitcoin SV (BSV)Non-Playable Coin (NPC)TRON (TRX)Ethereum (ETH)

Update timeline

investigating Jul 07, 2026, 05:57 PM UTC

Hello! Since 17:30 UTC, we've been experiencing some issues with processing on the exchanges. Affected assets: ETH, TRX, BSV, NPC This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
resolved Jul 07, 2026, 06:36 PM UTC

Hey! Just a heads-up — today, between 17:30 and 18:30 UTC, we had some delays with processing ETH, TRX, BSV, NPC exchanges . Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!