ChangeNOW incident

We are experiencing issues with payouts processing

Resolved after 23 minutes, affecting Withdrawals, on July 5, 2026.

resolved Jul 05, 2026, 06:03 PM UTC

Hey! Just a heads-up — today, between 17:30 and 18:00 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

Started
Jul 05, 2026, 05:40 PM UTC
Resolved
Jul 05, 2026, 06:03 PM UTC
Duration
23m
Detected by Pingoru
Jul 05, 2026, 05:40 PM UTC

Affected components

Withdrawals

Update timeline

  1. investigating Jul 05, 2026, 05:40 PM UTC

    Hello! Since 17:30 UTC, we're having some issues with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!

  2. resolved Jul 05, 2026, 06:03 PM UTC

    Hey! Just a heads-up — today, between 17:30 and 18:00 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

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