ChangeNOW incident

We are experiencing issues with payouts processing

ChangeNOW experienced a minor incident on July 5, 2026 affecting Withdrawals, lasting 23m. The incident has been resolved; the full update timeline is below.

Started: Jul 05, 2026, 05:40 PM UTC
Resolved: Jul 05, 2026, 06:03 PM UTC
Duration: 23m
Detected by Pingoru: Jul 05, 2026, 05:40 PM UTC

Affected components

Withdrawals

Update timeline

investigating Jul 05, 2026, 05:40 PM UTC

Hello! Since 17:30 UTC, we're having some issues with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
resolved Jul 05, 2026, 06:03 PM UTC

Hey! Just a heads-up — today, between 17:30 and 18:00 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!