ChangeNOW incident

We are experiencing delays with processing ETH and ETH tokens payouts

Resolved after 38 minutes, affecting Tether (ERC20) (USDTERC20) and Ethereum (ETH), on June 30, 2026.

resolved Jun 30, 2026, 05:24 PM UTC

Hey! Today, between 16:38 and 16:56 UTC, we experienced delays with processing ETH and ETH tokens payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Started
Jun 30, 2026, 04:46 PM UTC
Resolved
Jun 30, 2026, 05:24 PM UTC
Duration
38m
Detected by Pingoru
Jun 30, 2026, 04:46 PM UTC

Affected components

Tether (ERC20) (USDTERC20)Ethereum (ETH)

Update timeline

  1. investigating Jun 30, 2026, 04:46 PM UTC

    Hello! Since 16:38 UTC, we have been experiencing some delays with processing ETH and ETH tokens payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

  2. resolved Jun 30, 2026, 05:24 PM UTC

    Hey! Today, between 16:38 and 16:56 UTC, we experienced delays with processing ETH and ETH tokens payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

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