ChangeNOW incident

Some issues with processing payouts on the TON, XLM, BASE networks

ChangeNOW experienced a minor incident on June 25, 2026 affecting Toncoin (TON) and Stellar (XLM) and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started: Jun 25, 2026, 03:05 PM UTC
Resolved: Jun 25, 2026, 03:27 PM UTC
Duration: 22m
Detected by Pingoru: Jun 25, 2026, 03:05 PM UTC

Affected components

Toncoin (TON)Stellar (XLM)Ethereum (Base) (ETHBASE)

Update timeline

investigating Jun 25, 2026, 03:05 PM UTC

Hello! Since 14:30 UTC, we're having some issues with processing payouts on the TON, XLM, BASE networks. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
resolved Jun 25, 2026, 03:27 PM UTC

Hey! As you might remember, today between 14:30 and 15:25 UTC, we had some delays with processing payouts on the TON, XLM, BASE networks. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!