ChangeNOW incident

Some issues with processing on the POL and tokens exchanges

ChangeNOW experienced a minor incident on June 24, 2026 affecting Polygon (Matic) (MATIC) and Polygon Ecosystem Token (POL) and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started: Jun 24, 2026, 06:15 AM UTC
Resolved: Jun 24, 2026, 06:41 AM UTC
Duration: 25m
Detected by Pingoru: Jun 24, 2026, 06:15 AM UTC

Affected components

Polygon (Matic) (MATIC)Polygon Ecosystem Token (POL)USD Coin (Polygon) (USDCMATIC)Tether (Polygon) (USDTMATIC)

Update timeline

investigating Jun 24, 2026, 06:16 AM UTC

Hello! Since 05:10 UTC, we've been experiencing some issues with processing on the POL and tokens exchanges. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
resolved Jun 24, 2026, 06:41 AM UTC

Hey! Just a heads-up — today, between 05:10 and 06:35 UTC, we experienced some delays with POL and tokens exchanges processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!