ChangeNOW incident
Some issues with processing on the POL and tokens exchanges
Resolved after 25 minutes, affecting Polygon (Matic) (MATIC) and Polygon Ecosystem Token (POL) and 1 more, on June 24, 2026.
Hey! Just a heads-up — today, between 05:10 and 06:35 UTC, we experienced some delays with POL and tokens exchanges processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Affected components
Update timeline
- investigating Jun 24, 2026, 06:16 AM UTC
Hello! Since 05:10 UTC, we've been experiencing some issues with processing on the POL and tokens exchanges. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Jun 24, 2026, 06:41 AM UTC
Hey! Just a heads-up — today, between 05:10 and 06:35 UTC, we experienced some delays with POL and tokens exchanges processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
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