ChangeNOW incident
We are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
ChangeNOW experienced a notice incident on June 21, 2026 affecting Withdrawals and Exchange Processing, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 21, 2026, 12:57 AM UTC
From 23:50 UTC, we are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. As a result, there may be delays in updating statuses on the affected exchanges page. Once a new block is created, all deposits and exchanges will be processed as usual. You can also check up-to-date information about the BTC network by following the link: https://www.blockchain.com/btc/blocks?page=1 We will provide an additional update as soon as a new block is created.
- resolved Jun 21, 2026, 01:12 AM UTC
Today from 23:50 to 01:12 UTC we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing any issues, please, let us know. We sincerely apologize for the inconvenience caused.