ChangeNOW incident

We’re experiencing some issues with BSC and BSC tokens payouts processing

Resolved after 44 minutes, affecting BNB Smart Chain (BNBBSC) and Tether (Binance Smart Chain) (USDTBSC), on June 10, 2026.

resolved Jun 10, 2026, 03:30 PM UTC

Hey! Just a heads-up — today, between 14:05 and 15:30 UTC, we had some delays with processing BSC and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

Started
Jun 10, 2026, 02:46 PM UTC
Resolved
Jun 10, 2026, 03:30 PM UTC
Duration
44m
Detected by Pingoru
Jun 10, 2026, 02:46 PM UTC

Affected components

BNB Smart Chain (BNBBSC)Tether (Binance Smart Chain) (USDTBSC)

Update timeline

  1. investigating Jun 10, 2026, 02:46 PM UTC

    Since 14:05 UTC, we're having some issues with BSC and BSC tokens payouts processing and partner rewards processing. Because of this, you might see the status stuck on "sending to you" and it won't update. The issue occurred due to a highly increased load on the payment service, which created a queue of payouts. Our tech team is on it and already working on a fix. We’ll update you as soon as we can. Thanks for hanging in there!

  2. resolved Jun 10, 2026, 03:30 PM UTC

    Hey! Just a heads-up — today, between 14:05 and 15:30 UTC, we had some delays with processing BSC and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

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