ChangeNOW incident

We are experiencing issues with ZEC exchanges processing

ChangeNOW experienced a major incident on June 2, 2026 affecting Zcash (ZEC), lasting 52d 8h. The incident has been resolved; the full update timeline is below.

Started: Jun 02, 2026, 06:59 AM UTC
Resolved: Jul 24, 2026, 03:18 PM UTC
Duration: 52d 8h
Detected by Pingoru: Jun 02, 2026, 06:59 AM UTC

Affected components

Zcash (ZEC)

Update timeline

investigating Jun 02, 2026, 06:59 AM UTC

Since 03:00 AM UTC, we have been experiencing issues with ZEC exchange processing due to orphaned block on the network side and the resulting unavailability of liquidity from our providers. As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is already working on a solution. ZEC is currently unavailable for new exchanges to prevent additional affected transactions. We will get back to you with an update within several hours.
resolved Jul 24, 2026, 03:18 PM UTC

This incident has been resolved.