ChangeNOW incident

Some issues with processing payouts

Resolved after 49 minutes, affecting Withdrawals, on June 1, 2026.

resolved Jun 01, 2026, 04:55 PM UTC

Hey! Just a heads-up — today, between 15:40 and 16:50 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

Started
Jun 01, 2026, 04:06 PM UTC
Resolved
Jun 01, 2026, 04:55 PM UTC
Duration
49m
Detected by Pingoru
Jun 01, 2026, 04:06 PM UTC

Affected components

Withdrawals

Update timeline

  1. investigating Jun 01, 2026, 04:06 PM UTC

    Hello! Since 15:40 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within 1 hour. Thanks for hanging in there!

  2. resolved Jun 01, 2026, 04:55 PM UTC

    Hey! Just a heads-up — today, between 15:40 and 16:50 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

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