ChangeNOW incident
We are experiencing delays with processing BTC exchanges on the confirmation stage
Resolved after 1 hour 47 minutes, affecting Deposits and Bitcoin (BTC), on May 26, 2026.
Just a heads-up — today, between 05:40 P.M. UTC and 07:55 P.M. UTC, we had some delays with processing of BTC exchanges on the confirmation stage. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Affected components
Update timeline
- investigating May 26, 2026, 06:13 PM UTC
Hello! Since 05:40 P.M. UTC we are experiencing delays with processing BTC exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved.
- resolved May 26, 2026, 08:00 PM UTC
Just a heads-up — today, between 05:40 P.M. UTC and 07:55 P.M. UTC, we had some delays with processing of BTC exchanges on the confirmation stage. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
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