ChangeNOW incident
We are experiencing delays with processing MATIC payouts
Resolved after 1 hour 34 minutes, affecting Polygon (Matic) (MATIC), on May 26, 2026.
Hey! Today, between 04:15 and 6:10 UTC, we experienced delays with processing MATIC payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Affected components
Update timeline
- investigating May 26, 2026, 04:46 AM UTC
Hello! Since 04:15 UTC, we have been experiencing some delays with processing MATIC payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
- resolved May 26, 2026, 06:21 AM UTC
Hey! Today, between 04:15 and 6:10 UTC, we experienced delays with processing MATIC payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
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