ChangeNOW incident

We are experiencing delays with processing MATIC payouts

Notice Resolved View vendor source →

ChangeNOW experienced a notice incident on May 26, 2026 affecting Polygon (Matic) (MATIC), lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 04:46 AM UTC
Resolved
May 26, 2026, 06:21 AM UTC
Duration
1h 34m
Detected by Pingoru
May 26, 2026, 04:46 AM UTC

Affected components

Polygon (Matic) (MATIC)

Update timeline

  1. investigating May 26, 2026, 04:46 AM UTC

    Hello! Since 04:15 UTC, we have been experiencing some delays with processing MATIC payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

  2. resolved May 26, 2026, 06:21 AM UTC

    Hey! Today, between 04:15 and 6:10 UTC, we experienced delays with processing MATIC payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!