ChangeNOW incident

We are experiencing issues with exchange processing

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on May 24, 2026 affecting Withdrawals and Exchange Processing and 1 more component, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 04:10 AM UTC
Resolved
May 25, 2026, 04:15 PM UTC
Duration
1d 12h
Detected by Pingoru
May 24, 2026, 04:10 AM UTC

Affected components

WithdrawalsExchange ProcessingBugsCoin (BGSC)PayPal USD (Solana) (PYUSDSOL)Kaia (KAIA)Wrapped eETH (WEETHERC20)World Liberty Financial USD (Ethereum) (USD1ERC20)Polkadot AssetHub (ASSETHUB)Monad (MON)RaveDAO (RAVEERC20)

Update timeline

  1. investigating May 24, 2026, 04:10 AM UTC

    From 01:17 UTC we are experiencing issues with exchanges processing with the following assets: CGPT,AERO,WAIBSC,RAVEERC20,ZK,BGB,PYUSDSOL,KAITO,MON,KAIA,ASSETHUB,SAFE,BGSC,USDSERC20,BRETTBASE,RVVBSC,WEETHERC20,USDCSEIEVM,USD1ERC20 The issue occurred due to unscheduled maintenance on our liquidity provider’s side. As a result, users may notice no status change on the exchange page. Our technical team is working on a solution. We will get back to you with updates as soon as possible.

  2. resolved May 25, 2026, 04:15 PM UTC

    Hey! We were experiencing issues with exchanges processing with the following assets: CGPT,AERO,WAIBSC,RAVEERC20,ZK,BGB,PYUSDSOL,KAITO,MON,KAIA,ASSETHUB,SAFE,BGSC,USDSERC20,BRETTBASE,RVVBSC,WEETHERC20,USDCSEIEVM,USD1ERC20 due to unscheduled maintenance on our liquidity provider’s side. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!