ChangeNOW incident
We are experiencing delays with processing SOL payouts
ChangeNOW experienced a notice incident on May 13, 2026 affecting Exchange Processing and Solana (SOL), lasting 2d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 13, 2026, 07:10 PM UTC
Hello! Since 19:00 UTC, we have been experiencing some delays with processing SOL payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
- identified May 13, 2026, 07:16 PM UTC
Hey! Today, between 19:00 and 19:15 UTC, we experienced delays with processing SOL payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
- resolved May 16, 2026, 12:12 AM UTC
This incident has been resolved.