ChangeNOW incident

Some issues with processing TON and tokens payouts

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on April 21, 2026 affecting JetTon Games (JETTON) and Toncoin (TON) and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 03:18 PM UTC
Resolved
Apr 21, 2026, 05:19 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 21, 2026, 03:18 PM UTC

Affected components

JetTon Games (JETTON)Toncoin (TON)Tether USD (TON) (USDTTON)

Update timeline

  1. investigating Apr 21, 2026, 03:18 PM UTC

    Hello! Since 14:35 UTC, we're having some issues with processing TON and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

  2. resolved Apr 21, 2026, 05:19 PM UTC

    Hey! As you might remember, today, between 14:35 and 17:15 UTC, we had some issues with recognizing TON and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!