ChangeNOW incident
We've been experiencing issues with recognizing TON and tokens deposits
Affected components
Update timeline
- investigating Apr 21, 2026, 09:21 AM UTC
Hello! Since 09:00 UTC, we've been experiencing issues with recognizing TON and tokens deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
- resolved Apr 21, 2026, 09:53 AM UTC
Hey! As you might remember, today, between 09:00 and 09:40 UTC, we had some issues with recognizing TON and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Looking to track ChangeNOW downtime and outages?
Pingoru polls ChangeNOW's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when ChangeNOW reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track ChangeNOW alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required