ChangeNOW incident

We've been experiencing issues with recognizing TON and tokens deposits

ChangeNOW experienced a minor incident on April 21, 2026 affecting JetTon Games (JETTON) and Toncoin (TON) and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started: Apr 21, 2026, 09:21 AM UTC
Resolved: Apr 21, 2026, 09:53 AM UTC
Duration: 31m
Detected by Pingoru: Apr 21, 2026, 09:21 AM UTC

Affected components

JetTon Games (JETTON)Toncoin (TON)Tether USD (TON) (USDTTON)

Update timeline

investigating Apr 21, 2026, 09:21 AM UTC

Hello! Since 09:00 UTC, we've been experiencing issues with recognizing TON and tokens deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
resolved Apr 21, 2026, 09:53 AM UTC

Hey! As you might remember, today, between 09:00 and 09:40 UTC, we had some issues with recognizing TON and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!