Ongoing since 08:16 AM UTC, affecting Withdrawals.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Oct 01, 2026, 08:16 AM UTC
Hello! Since 07:50 UTC we are experiencing delays with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We will get back to you with an update as soon as we get any news. Thanks for hanging in there!
- investigating Oct 01, 2026, 09:14 AM UTC
Hey! Just a heads-up — today, between 07:50 and 09:10 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
- investigating Oct 20, 2026, 02:06 PM UTC
We are continuing to investigate this issue.
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