Resolved after 2 minutes, affecting Withdrawals and Exchange Processing, on September 17, 2026.
Hey! Just a heads-up — today, between 21:25 and 21:35 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Affected components
Update timeline
- identified Sep 17, 2026, 09:36 PM UTC
Hello! Since 21:25 UTC, we're having delays with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Sep 17, 2026, 09:39 PM UTC
Hey! Just a heads-up — today, between 21:25 and 21:35 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
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