ChangeNOW incident

Some delays with recognising Solana network deposits

Resolved after 3 hours 52 minutes, affecting Solana (SOL), on September 15, 2026.

resolved Sep 15, 2026, 05:41 AM UTC

Hey! As you might remember, today, between 01:25 and 05:35 UTC, we've been experiencing some delays with recognising Solana network deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

Started
Sep 15, 2026, 01:48 AM UTC
Resolved
Sep 15, 2026, 05:41 AM UTC
Duration
3h 52m
Detected by Pingoru
Sep 15, 2026, 01:48 AM UTC

Affected components

Solana (SOL)

Update timeline

  1. investigating Sep 15, 2026, 01:48 AM UTC

    Hello! Since 01:25 UTC, we've been experiencing issues with recognising Solana network deposits Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.

  2. resolved Sep 15, 2026, 05:41 AM UTC

    Hey! As you might remember, today, between 01:25 and 05:35 UTC, we've been experiencing some delays with recognising Solana network deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!

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