ChangeNOW incident
We're having some issues with BNBBSC and BSC tokens exchange processing and payouts
Resolved after 5 hours 21 minutes, affecting Tether (Binance Smart Chain) (USDTBSC) and BNB Smart Chain (BNBBSC), on September 10, 2026.
Hey! Today, between 9:15 UTC and 14:50 UTC, we were experiencing issues with BNBBSC and BSC tokens exchange processing and payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Affected components
Update timeline
- investigating Sep 10, 2026, 09:38 AM UTC
Hello! Today since 9:15 UTC we are experiencing issues with BNBBSC and BSC tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!
- resolved Sep 10, 2026, 03:00 PM UTC
Hey! Today, between 9:15 UTC and 14:50 UTC, we were experiencing issues with BNBBSC and BSC tokens exchange processing and payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
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