ChangeNOW incident

We're having some issues with BSC and tokens exchange processing and payouts

Resolved after 3 hours 34 minutes, affecting Tether (Binance Smart Chain) (USDTBSC), on September 8, 2026.

resolved Sep 08, 2026, 08:04 AM UTC

Hey! Today, between 02:29 and 08:00 UTC, we experienced some delays with BNBBSC and tokens exchange processing and payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Started
Sep 08, 2026, 04:29 AM UTC
Resolved
Sep 08, 2026, 08:04 AM UTC
Duration
3h 34m
Detected by Pingoru
Sep 08, 2026, 04:29 AM UTC

Affected components

Tether (Binance Smart Chain) (USDTBSC)

Update timeline

  1. investigating Sep 08, 2026, 04:29 AM UTC

    Hello! Today since 2:29 UTC we are experiencing issues with BSC and tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!

  2. resolved Sep 08, 2026, 08:04 AM UTC

    Hey! Today, between 02:29 and 08:00 UTC, we experienced some delays with BNBBSC and tokens exchange processing and payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

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