Caseware Cloud incident
Cloud-based Engagement Solutions -PDF generation & Reference copy, Degraded Performance for United States users
Major Vendor's status page →
Resolved after 52 minutes, affecting Cloud-based Engagement Solutions, on July 13, 2026.
A fix has been implemented, and we are monitoring the results.
Affected components
Cloud-based Engagement Solutions
Update timeline
- investigating Jul 13, 2026, 09:39 PM UTC
We are experiencing a Degraded Performance of our Cloud-based Engagement Solutions affecting PDF generation & Reference copy, primarily impacting the US region(s). Our teams are actively investigating to identify the root cause and determine the appropriate corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- monitoring Jul 13, 2026, 10:31 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Jul 13, 2026, 10:31 PM UTC
This incident has been resolved.
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