CareConnect Outage History

CareConnect is up right now

There were 4 CareConnect outages since February 26, 2026 totaling 7h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.careconnect.be/posts/dashboard

Minor April 30, 2026

Infrastructure problems

Detected by Pingoru
Apr 30, 2026, 07:54 AM UTC
Resolved
Apr 30, 2026, 08:16 AM UTC
Duration
22m
Affected: CareConnect General Issues (CareConnect General Issues)
Timeline · 2 updates
  1. identified Apr 30, 2026, 07:54 AM UTC

    We're experiencing general cloud infrastructure problems reducing our service availability. We're investigating the issue.

  2. resolved Apr 30, 2026, 08:16 AM UTC

    Problems have stopped occurring.

Read the full incident report →

Minor March 9, 2026

EXTERNAL: Issues with the CareConnect AI assistant

Detected by Pingoru
Mar 09, 2026, 09:17 AM UTC
Resolved
Mar 09, 2026, 09:53 AM UTC
Duration
35m
Affected: CareConnect General Issues (CareConnect General Issues)
Timeline · 2 updates
  1. investigating Mar 09, 2026, 09:17 AM UTC

    There are currently general issues with generating medical notes via the CareConnect AI Assistant. These problems are caused by disruptions in external services that our system relies on.

  2. resolved Mar 09, 2026, 09:53 AM UTC

    Issues are resolved around 10:50 AM A technical adjustment was implemented to ensure the AI assistant can generate notes again. As a temporary side effect, the quality of the generated notes may be lower than usual. Once the external issues are resolved, this temporary adjustment...

Read the full incident report →

Minor February 26, 2026

PROD: Issue with generating notes via the CareConnect AI Assistant

Detected by Pingoru
Feb 26, 2026, 12:06 PM UTC
Resolved
Feb 26, 2026, 03:13 PM UTC
Duration
3h 7m
Affected: CareConnect General Issues (CareConnect General Issues)
Timeline · 2 updates
  1. investigating Feb 26, 2026, 12:06 PM UTC

    You may experience issues when generating notes via the CareConnect AI Assistant. We are doing everything possible to resolve the problem as quickly as possible.

  2. resolved Feb 26, 2026, 03:13 PM UTC

    Issues resolved around 4PM.

Read the full incident report →

Minor February 26, 2026

PROD: Vaccinations cannot be sent to Vitalink (Vaccinnet2026)

Detected by Pingoru
Feb 26, 2026, 09:44 AM UTC
Resolved
Feb 26, 2026, 01:25 PM UTC
Duration
3h 41m
Affected: eHealth General Issues (eHealth General Issues)
Timeline · 2 updates
  1. investigating Feb 26, 2026, 09:44 AM UTC

    Vaccinations cannot be sent to Vitalink (Vaccinnet2026) due to issues created by eHealth. We are looking into this further. Please try again later.

  2. resolved Feb 26, 2026, 01:25 PM UTC

    Issue resolved around 2 PM.

Read the full incident report →

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